SPARTANBURG — Easier access to health care is now available through Spartanburg Regional Healthcare System’s new virtual health service MDLIVE. You can talk with a physician at any time from a smartphone, tablet or computer, by paying a minimal fee at the time of service. During the video chat or phone call, a physician will evaluate and diagnose your ailment and prescribe medications, if necessary.
“As a physician actively practicing telemedicine for the past two years, I think it is an excellent expansion of the care already being provided to our patient population,” said Marc Bingham, MD, Spartanburg Regional Healthcare System Chief Medical Information Officer. “This is an effective option for medical problems to be rapidly assessed by a board-certified physician through a phone or video-based visit. This is a convenient and safe way to expedite care and help patients identify when more serious concerns need to be evaluated by an in-person visit. Looking to the future, telemedicine adds another option for patients with minor health problems who are challenged by transportation or timing issues.”
When would you use MDLIVE?
You can use MDLIVE to talk to a doctor and get the care you need, when you need it.
Virtual care is convenient when: you are sick at 2 p.m., traveling, your primary care physician is not immediately available or when an urgent care is not open. You can even reach a doctor on a holiday.
What illnesses are covered?
If you’re having an emergency, such as chest pains, a broken bone or a deep wound, call 9-1-1 or go to an emergency center. But for mild injuries or illness, MDLIVE can get you the care you need.
MDLIVE cares for common illnesses and symptoms such as:
• Cold and flu
• Ear aches
• Insect bites
• Joint aches and pains
• Mild asthma
• Minor sports injuries
• Pink eye
• Poison ivy
• Respiratory infections
• Sinus infections
• Skin inflammations
• Sore throat
• Urinary tract infections
How do I get MDLIVE?
Getting sick is never convenient, but getting care should be. Create a MDLIVE account before a fever strikes.
Visit MDLIVE.com/SRHS to create an account. You then log-in when you need to see a physician.
Download the free app from the iTunes App Store or Google Play by searching for MDLIVE. You can also call 1-888-632-2738 directly to set up an account.
Spartanburg Regional Healthcare System (SRHS) offers a full spectrum of services through four hospitals: Spartanburg Medical Center, Pelham Medical Center, Spartanburg Hospital for Restorative Care and Union Medical Center. SRHS also includes Ellen Sagar Nursing Center, 113-bed long-term care, skilled nursing facility that offers nursing care and rehabilitation services. SRHS provides unparalleled oncological care through the Gibbs Cancer Center & Research Institute. The multidisciplinary Medical Group of the Carolinas has more than 300 physicians across seven counties in two states. SRHS employs nearly 6,000 associates and offers outpatient surgery centers, a vibrant post-acute division, and a Level I Trauma Center. U.S. News and World Report ranked Spartanburg Medical Center the No. 1 regional hospital in South Carolina in 2014-15. The Commission on Cancer gave Gibbs Cancer Center & Research Institute its Outstanding Achievement Award.
Founded in 2009, MDLIVE is a visionary and pioneer in the digital delivery of high-quality, convenient, cost-efficient care. The company provides consumers, health plans, health systems and self-insured employers with 24/7/365 access to board-certified doctors and pediatricians via secure online video, phone or the MDLIVE App. Instead of the inconvenience and expense of ER or urgent care visits for non-emergency issues, registered users can receive a virtual consultation through the company’s HIPAA and PHI-compliant secure, cloud-based platform from home or on the go, and if necessary, obtain an e-prescription. Through Breakthrough, the company’s behavioral health service, MDLIVE enables consumers to schedule video appointments with licensed therapists. To learn more about how MDLIVE is using telehealth innovations to improve the delivery of healthcare, visit www.MDLIVE.com.
This story courtesy of the Spartanburg Regional Healthcare System.